Transform Your Life with Frank Counseling, pllc

As a payment option for our sessions, you may keep a credit card on file with me via Ivy Pay, a credit card processing service.  The Terms of Use for using Ivy Pay can be found here:  https://www.talktoivy.com/ivy-pay-payor-terms-of-use

 Ivy Pay has a few benefits:

• I am able to charge you for sessions without swiping a card at each appointment
• The service is secure and compliant with HIPAA standards for client confidentiality
• Your credit card information is stored with Ivy Pay, not in my files or other records; I do not have access to your stored credit card information
• You would be able to review past charges and payments in a text message thread

The service works simply:

1. You provide a phone number, which I enter into the provider’s Ivy Pay app along with a charge for the session fee
2. Ivy Pay texts you a secure link leading to a page where you enter your credit card information and approve the first charge
3. After future sessions, I use Ivy Pay to charge the stored card; the app sends you a text informing you that I’ve done so

You will only be asked to enter your credit card information once (unless you need or wish to change the card), and you do not need to download an app or regularly interact with Ivy Pay.

You will continue to have the option to pay via other methods if you’d rather not store a card with Ivy Pay, and can change or remove your credit card at any time.